Data protection information for praise and criticism

Information on the processing of personal data at the Sportklinik Hellersen - responsible body: Sporthilfe NRW e.V. in accordance with Art. 13 GDPR

Who is responsible for data processing?

Sportklinik Hellersen
Paulmannshöher Str. 17
58515 Lüdenscheid

Phone +49 2351 945-0
Fax +49 2351 945-2364
info@hellersen.de

How can you contact our data protection officer?

You can reach our data protection officer at the following contact address:
datenschutz@hellersen.de

For what purposes do we process your personal data? - On what legal basis do we process your personal data?

We process your data for the purpose of processing your complaint and possibly resolving it on the following legal basis - Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. h (consent)

Who has access to your personal data (internal and external)?

  • Internal departments: HR department, department heads, medical management, nursing service management, works council, management, in individual cases secretariat of the specialist areas/departments and data protection officers
  • External bodies: Service providers as processors

There are no plans to transfer your personal data to third countries outside the European Union or the European Economic Area.

How long do we store your personal data?

As a rule, we store your data for 12 months after the complaint has been processed and then delete it. In addition, we store your data in compliance with and within the scope of the statutory retention and documentation obligations, the applicable guarantee, warranty and limitation periods and, in the event of legal disputes in which the data is required as evidence, until the dispute is concluded.

Would you suffer any disadvantages if you do not provide us with the data?

If you do not provide us with the data, you will not suffer any disadvantage. However, in this case it is not possible to trace the data.

You have the right vis-à-vis us if the legal requirements are met:

  • To request information about which of your data is processed by us (Art. 15 GDPR);
  • to have yourto have your data corrected or deleted, unless our legitimate interest or a legal obligation precludes processing (Art. 16, 17 GDPR);
  • to restrict the Restrict the processing of your data (Art. 18 GDPR);
  • to To be able to assert data portability (Art. 20 GDPR)

Note on revocation:

If you have given your consent to certain processing activities, you can withdraw this consent at any time with effect for the future. This revocation will not affect the previous processing of the data.

Note on objection:

If we process your data on the basis of legitimate interest, you can also object to this processing at any time in accordance with Art. 21 GDPR.

To assert your rights, please contact us at: info@hellersen.de

Does automated decision-making/profiling take place?

No automated decision-making or profiling is carried out for the processing of your message.

Where can you complain about the processing of your personal data?

If you believe that we are processing your data unlawfully, you have the right to lodge a complaint with the competent supervisory authority.

The competent authority is the:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia

Kavalleriestr. 2-4, 40213 Düsseldorf

Phone +49 211 38424-0
Fax +49 211 38424-10
poststelle@ldi.nrw.de